FAQ
Quick answers about services, timelines, payments and refunds.
What’s included?
Analysis, agreed deliverables and actionable guidance.
Digital delivery?
Yes: email or secure link. No physical delivery.
Timelines?
24–72 hours for simple requests; 3–10 business days for structured work.
Payment?
Stripe Checkout with receipt. Descriptor: “MAKEFINSCOPE*”.
Invoices & VAT?
Invoices per applicable rules. VAT if due.
Refunds?
See Refund Policy: before work starts or within a limited window.
Individuals/businesses?
Both.
Required documents?
Depends on the service; we request only what’s necessary.
Monthly retainer?
Yes, for ongoing support.
Privacy?
We process data to deliver the service and meet legal obligations.